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UAE Launches AI Platform to Accelerate Tourist VAT Refunds to One Day

The UAE Federal Tax Authority has rolled out an AI-driven digital platform across major international airports to streamline tourist VAT refunds. Developed with Planet, the system cuts refund disbursement times from nine days to one business day using facial recognition and automated validation.

Published Source: Arabian Business
Issuing authority
Federal Tax Authority
Jurisdiction
United Arab Emirates
Publication date
October 20, 2026
Stage
Final rule
Illustration: A modern departure terminal interior at a major United Arab Emirates international airport, featuring automated digital self-service kio
Illustration

The UAE Federal Tax Authority (FTA) has launched an artificial intelligence-driven digital platform designed to streamline Value Added Tax (VAT) refunds for departing tourists, Arabian Business reported.

The system is operational across Dubai International Airport, Zayed International Airport in Abu Dhabi, and Sharjah International Airport. It was developed in partnership with tax refund operator Planet.

According to the FTA, the automated platform utilizes facial recognition, digital passport capture, and automated purchase validation. The technological upgrade reduces tourist VAT refund disbursement times from approximately nine days to one business day.

Departing travelers scan a dynamic QR code at the airport, allowing the AI system to assess whether a physical goods inspection is necessary or if the VAT refund can be instantly approved.

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