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Dubai Customs achieves 99.3% cashless payment rate in first half 2026

Dubai Customs announced that cashless payment transactions reached 99.3% in the first half of 2026. The department handled 23 million customs transactions with a 99.6% digital channel adoption rate.

Issuing authority
Dubai Customs
Jurisdiction
Dubai, United Arab Emirates
Publication date
October 14, 2026
Stage
Final rule
Official source
wam.ae
Illustration: A modern customs checkpoint office in Dubai featuring digital monitors displaying logistics clearance data, automated payment terminals,
Illustration

Dubai Customs announced on October 14, 2026, that its cashless payment transaction rate reached 99.3% during the first half of 2026, according to the Emirates News Agency (WAM).

The milestone aligns with the emirate's wider 'Dubai Cashless' strategy, which registered an overall emirate-wide cashless index score of 90.1%.

During the six-month period, Dubai Customs processed 23 million customs transactions, recording a digital channel adoption rate of 99.6%. Additionally, the customer happiness index for the department's digital platforms reached 98%.

Authorities stated that automated payments and digital customs clearance have reduced trade friction and increased regulatory compliance efficiency for commercial enterprises.

Sources

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