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Zayed International Airport

Policy & Legal Updates
Source: Travels Dubai

UAE Cuts Tourist VAT Refund Times to One Business Day Using AI Platform

The UAE Federal Tax Authority has introduced an artificial intelligence-powered digital platform reducing tourist VAT refund processing to one business day, down from approximately nine days. Developed with scheme operator Planet, the system is operational at Dubai International Airport, Zayed International Airport, and Sharjah International Airport. The paperless process allows eligible travellers whose purchases do not require physical inspection to complete claims directly via a mobile app.

Policy & Legal Updates
Source: Emirates 24|7

UAE FTA Launches AI-Powered Digital Platform for Tourist VAT Refunds

The UAE Federal Tax Authority, in collaboration with Planet, has launched an artificial intelligence-powered digital platform for tourist Value Added Tax (VAT) refunds. Operational across major airports in Dubai, Abu Dhabi, and Sharjah, the paperless system uses facial recognition to process claims. The upgrade reduces tourist refund distribution times from roughly nine days to one business day.

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