Compliant service

ABOUT US

Consider Our Unparalleled Compliant Service

The UAE-China Chamber of Commerce (UECN) remains committed to fostering a transparent and ethical business environment. Our comprehensive complaint service addresses grievances and ensures compliance with fair business practices in the UAE and China

Why compliant service is unique to our member?

Notice and Mediation:
●Upon receiving a complaint, UECN notifies the concerned party, allowing for a response within a given notice period.
●We offer mediation services to facilitate a fair and amicable resolution, aiming to preserve business relationships.
Authority Notification:
●If needed, UECN escalates issues to relevant authorities, ensuring adherence to legal and regulatory standards.
Publication of Non-Compliant Companies:
●As part of our commitment to transparency, UECN will occasionally publish a list of companies found to be in violation of rules or determined to have engaged in fraudulent activities.
●This publication serves as a cautionary measure for other businesses and reinforces the importance of maintaining ethical practices.

We thrive to achieve our goals:

●Promoting Ethical Business Conduct: We aim to uphold high standards of business ethics and integrity.
●Ensuring Transparency: Our approach guarantees accountability and transparency in business practices.
●Protecting Business Interests: By identifying non-compliant companies, we protect our members and the wider business community from potential malpractices.

How to file a complaint?

●Provide clear and detailed information about the issue.
●Submit any relevant evidence or documents.
●Ensure your contact information is accurate for follow-up.

Contact Us:

For more information or to file a complaint, visit our ‘Contact Us’ page or email [[email protected]]. Our team is dedicated to addressing your concerns effectively and maintaining the highest standards of business conduct.
UECN is steadfast in its mission to create a fair, transparent, and trustworthy business environment. We encourage active participation in reporting concerns, and we are committed to addressing them responsibly and transparently.

Complaint Submission Form

Personal Information

Section 2: Complaint Details

Section 3: Evidence and Documentation

Max. file size: 50 MB.

Section 4: Acknowledgment

I confirm that the information provided is accurate and true to the best of my knowledge(Required)

Section 5: Consent for Mediation and Authority Notification

I agree to allow UECN to notify the concerned party and offer mediation services.
I consent to UECN escalating the issue to relevant authorities if required.

Section 6: Publication Consent (Optional)

I agree that the case details (excluding personal information) may be published if the company is found to be non-compliant.

Section 7: Contact and Follow-Up

Preferred method of contact for follow-up: